When the iPad sharing popover appears, choose Communicator from the list.įiles uploaded by Google Drive for Desktop (formally Drive File Stream) aren't affected by this issue.Tap the Share (box with up arrow) icon in the top-right corner.In the left sidebar, under Locations, tap Google Drive.Go to your iPad's Home Screen and open the Apple Files app.If you encounter this issue with Clicker Communicator, the workaround is different: When the iPad sharing popover appears, choose the relevant app from the list.Tap the 3-dot icon in the top-right corner and choose Open in.Go to your iPad's Home Screen and open the Google Drive app.To open a file that appears dimmed out in My Files, use the Google Drive app instead: However, older files may still be affected.

We've updated our software to reduce the chances of this happening. This causes the file to appear dimmed and unopenable in our apps. Depending on the method used, Google Drive may classify a Clicker / DocsPlus file as a different type. There are many ways to upload a file to Google Drive. This is an issue with the Google Drive service itself.

Google drive sign in greyed out